About Us

It’s about the financial strength of our capacity providers

Headquartered in Hong Kong, DUAL Asia is an underwriting agency committed to delivering insurance solutions exclusively to businesses in the Mid-Market sector.

Through an effective hub-and-spoke system DUAL provides clients with local professional assistance backed by significant central resource. We also partner with clients and brokers to offer support and advice on such matters as legal and claims development and loss prevention.

None of our clients are built in exactly the same way. DUAL works to understand the particular needs of your business to ensure you stand on your own two feet. Whilst maintaining capabilities across all market segments and product lines, DUAL Asia will be committed towards driving “efficiency through innovation” to ensure low cost delivery of products and services. DUAL also derives great strength from its association with MSIG.

Operating in Asia

• DUAL Asia operates on behalf of MSIG Insurance (Hong Kong) Limited
• DUAL Asia has obtained the necessary IARB registration – License Number 09974372
• MSIG Insurance (Hong Kong) Limited ("MSIG"), has been providing general insurance solutions and products in Hong Kong for more than 150 years, with a network of operations dating as far back as 1855.
• In Hong Kong, MSIG, a wholly-owned subsidiary of Mitsui Sumitomo Insurance Company, Limited ("MSI"), is highly reputed for their long-standing industry experience and market knowledge. MSIG offers multiple channels of sales and services operating through an extensive distribution network including agents, brokers and bancassurance alliances with leading banks.
• MSIG are one of the top three general insurers in Asia. As at 31 March 2008, MSI has worldwide net premiums exceeding US$15.4 billion and more than US$83.9 billion in assets. MSI operates in 38 countries and regions worldwide, of which 16 are in the Asia Pacific.

For more information on MSIG, please visit their website at www.msig-asia.com

How are claims handled?

DUAL Asia has appointed a third party claims administrator DCS Asia Pacific Pty Limited who specialise in Professional Liability Claims. We have also appointed a panel of external lawyers to deal with complex claims matter