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Cyber Incident Response Roadmap


With cyber incidents on the rise and constantly evolving, it’s vital that your client not only has a Cyber policy in place but also understands the response process in case of an incident.

DUAL engages Charles Taylor Adjusting (CTA) as our third party provider to handle all our Cyber claims. Watch our 90 second video below where we outline the Cyber incident response process and roadmap to handling a Cyber incident.

If you are based in Hong Kong, please click below -


Or if you are based in Singapore, please click below -



Don’t forget that details for accessing our claims hotline service and instructions on how to notify a Cyber claim are listed in the Client’s Policy.

If you have any questions on our Cyber Response Process, or would like further information on any of our Cyber Liability offerings, please feel free to contact your local DUAL Underwriter.


The content in this document is information only, it is not financial advice. It does not take into account any person's own objectives, financial situation or needs. The product information included in this document is only intended to be a summary of the highlights of the cover available. We encourage you to read the full policy wording for a full description of the terms and conditions and to obtain financial advice from your broker prior to purchasing the product

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